FAQ
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I aim to dispatch orders in 1-3 days upon receipt from my small home studio in Norwich, UK.
All UK orders are shipped via the Royal Mail 1st class service. Please allow up to one week after you receive the order dispatch email.
Orders outside of the UK are shipped via Evri and take up to 3 weeks to arrive. Please note that I am not responsible for any customs and import taxes that may apply or any delays due to customs.
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Please check your junk folder, otherwise you can always contact me to help find it!
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Unfortunately I cannot accept returns, exchanges or cancellations, please consider this when placing your order.
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I’m sorry about this, I aim to package my items securely however once it is dispatched it is out of my control. please contact me and I’ll do my best to help.
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My work can be found on Etsy, however shopping directly is the best way of showing your support.
I also sell my work at some local art markets during the year, you can subscribe to my mailing list below to keep up to date with these announcements!
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Please contact me if you have something specific in mind. My ceramics are all hand painted and unique so they have potential to be customised. I can also offer custom sizes for art prints.
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All ceramics should be handled with care. Specific instructions can be found on the product page for your item.
feel free to email me if you have any other queries!
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